Generative AI can be introduced quickly, but secure adoption needs a few decisions to be made before usage scales.
1. What information may users submit?
Define what is allowed, what needs additional approval and what should never be entered into the service.
2. What does the provider do with the data?
Review retention, training use, sub-processors, hosting, contractual controls and available enterprise settings.
3. Who may use AI for which activities?
Separate low-risk drafting or research from activities that influence customers, employees, finances, legal rights or security decisions.
4. Which outputs require human review?
Accuracy, bias, incomplete context and fabricated information mean review requirements should be explicit rather than assumed.
5. How will the organisation know what changes?
AI services, features and terms evolve. Ownership is needed for monitoring changes, incidents and new use cases.
A practical next step
Use the answers to create a short acceptable-use policy and an approval route that employees can understand.